Privacy Policy
Zeppelin Ventures / Zeppelin Foundry
Introduction
Zeppelin Foundry ("we," "us," or "our") operates the website zeppelinfoundry.com and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our AI voice assistant, or engage with our services.
Information We Collect
We may collect the following types of information:
- Information You Provide Directly: Your name, email address, phone number, business name, and any details you share during conversations with our AI voice assistant or through our contact forms.
- Automatically Collected Information: Basic website usage data such as pages visited, browser type, and referring URLs. We may use cookies or similar technologies to improve your experience.
- Voice Assistant Data: When you interact with our website voice assistant, we collect conversation transcripts, the information you provide during the conversation (such as your name, business type, and stated needs), and your phone number or email if you provide them for scheduling or follow-up purposes.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Send you a one-time text message containing a booking link when you explicitly request it during a voice assistant conversation
- Improve our website and services
- Communicate with you about our services if you have requested information
- Fulfill our contractual obligations to clients
Text Messaging
We may send you SMS text messages only when you have explicitly requested them. Specifically:
- Text messages are sent only when you verbally request a booking link during a conversation with our AI voice assistant
- Messages are one-time and transactional — we do not send recurring, promotional, or marketing text messages
- Message frequency: one message per request
- Message and data rates may apply depending on your mobile carrier
- You can opt out of future messages by replying STOP to any message
- For help, reply HELP or contact us at contact@zeppelinfoundry.com or 619.600.5945
No mobile information collected through our website voice assistant or SMS program will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or otherwise disclose your mobile phone number or any related opt-in data to any third party at any time.
How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We use third-party tools to operate our services, including voice AI platforms, scheduling tools, CRM systems, and SMS delivery services. These providers process data on our behalf and are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, contact us at the information below.
California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Zeppelin Foundry
Email: contact@zeppelinfoundry.com
Phone: 619.600.5945
Location: San Diego, CA